FREQUENTLY ASKED QUESTIONS
At JC Jewelz, your satisfaction is our priority. Our team is here to assist you with any inquiries regarding your order, product details, or after-sales support.
For assistance, please reach out to us at:
📩 Email: info@jcjewelz.com
📱 WhatsApp / Chat: +971 52 424 3257
🕒 Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (UAE Time)
We strive to respond to all queries within 24–48 hours.
Thank you for choosing JC Jewelz — where elegance meets craftsmanship.
Yes, we offer worldwide shipping. Shipping fees, delivery time, and availability depend on your location. You can view details during checkout.
We recommend keeping your jewelry away from moisture, perfumes, and chemicals. Store it in a clean, dry jewelry box and gently wipe it with a soft cloth after use.